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Edwin Elizalde M. currently serves as the Head of Solution Delivery for Americas and Vice President of Customer Success for LATAM at Blue Yonder, where significant achievements include successful market expansion in LATAM, development of a tailored customer success strategy, and substantial growth in SaaS Annual Recurring Revenue. Previous roles include Vice President of Professional Services at Coupa Supply Chain, where efforts focused on customer engagement and supply chain design, as well as positions at Ryder Supply Chain Solutions, Siemens Energy, Procter & Gamble, Bosch, and Language Tourism. Edwin holds a Bachelor's degree in Business Administration and Management from Central Ostrobothnia University and has pursued exchange studies in logistics.