Mariana V. Lopez has over 20 years of experience in customer experience and retail management. Since July 2009, Mariana has held multiple roles at Blue Star Group, including CX Implementation Manager & Global Customer Care, Regional Experience Manager, and District Manager, focusing on optimizing operations and maximizing sales profitability across various regions in Argentina. Prior to this, Mariana worked at C&A from April 2000 to 2009, serving as Store Manager and Supervisor, with responsibilities for achieving retail objectives and managing store profitability. Mariana holds a degree in Customer Experience from Coderhouse, a Bachelor's degree in Marketing from Universidad Argentina Jhon F. Kennedy, and a Technical degree in Marketing from Instituto de Ciencias Comerciales.
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