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Jessica Terashima is a seasoned Senior Content Strategist at Blue Shield of California, specializing in guiding UX content design and mentoring junior team members. With previous roles including Master Content Strategist at ServiceTitan and Content Strategist at PRO Unlimited, Jessica has extensive experience in strategic content development for B2B applications and platforms such as Instagram and Facebook. Prior positions at Capital Group and EZ Texting showcased a strong focus on aligning content strategies with visual design and supporting marketing communications. A background in user experience leadership at Walt Disney Parks and Resorts Online highlights expertise in enhancing digital experiences. Jessica Terashima holds a BA in Cinema/Television from the University of Southern California.