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Crystal Spencer has a diverse range of work experience across various industries. Crystal began their career in 1999 as a part-time Tar Heel Bus Tour Coordinator at UNC-Chapel Hill. From 2000 to 2002, they worked as a Communications Manager at Micell Technologies. Following that, they were a Business Manager at Land Surveyors Workshops from 2003 to 2006. Crystal then joined SkyLine/SkyBest in 2006 as a Marketing Supervisor, where they managed the marketing department until 2018. In 2017, they briefly served as an Adjunct Instructor at Appalachian State University. Most recently, they have worked at Blue Ridge Energy since 2018, first as a Marketing Manager and currently as the Director of Marketing.

Crystal Spencer earned their Bachelor of Arts degree in Communications from Gardner-Webb University, where they attended from 1994 to 1998. Subsequently, they pursued further education and obtained a Master of Arts degree from the University of North Carolina at Chapel Hill, completing their studies from 1998 to 2000.