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Ilaria M. has experience working in various hospitality and customer service roles, starting as a Visitor Assistant and Sales Assistant before becoming a Hotel Receptionist. Ilaria has worked at well-known establishments such as Historic Royal Palaces and The London College, where Ilaria provided exemplary customer service and assistance. Ilaria M. holds a Bachelor's Degree in History of Art and an Erasmus Scholarship in Film/Cinema/Video Studies.