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Jess Eldridge is an experienced professional in business operations and management, currently serving as Business Operations Manager and Senior Business Lead at Blue Orange Digital since June 2022. The organization is noted for its expertise in AI development, particularly in predictive analytics and automation. Prior to this role, Jess held the position of Operations Manager at PointOS from September 2019 to June 2022. Educational qualifications include a Master of Arts in English from UMass Boston and a Bachelor of Arts in English and Philosophy from Plymouth State University. Additional experience includes roles as a Writing Proficiency Tutor, Instructor of Record, Teaching Assistant, and Research Assistant, culminating in a diverse skill set in operations and education.