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Kayla Ballance is an accomplished professional with a diverse background in marketing and management. Currently serving as Market Manager for Intermodal at CSX since May 2024, Kayla's previous experience includes roles as National Account Manager at Velociti Services and International Sales Channel Specialist at Paylocity, where Kayla focused on B2B partnerships and software solutions. As an Emerging Leader Intern at Paylocity, Kayla implemented process improvements that significantly reduced project return cases. Additional positions include Marketing and Promotions Assistant at University Athletic Association Inc., Area Manager Operations Intern at Amazon, and Campus Ambassador at Study Edge. Kayla holds a Master’s degree in International Business and a Bachelor’s degree in Marketing from the University of Florida.