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Jane Lopes Storti has over 16 years of experience in operations and customer service roles, currently serving as a Medicare Operations Outsourcing Analyst and previously as an Account Implementation Specialist at Blue Cross Blue Shield of Rhode Island since January 2007. In these positions, Jane Lopes Storti focuses on delivering exceptional customer service to Group Benefits Administrators, General Agents, and Brokers, while building strong relationships through regular communication. Prior experience includes serving as a Business Office Specialist at Briarcliffe Manor, where responsibilities encompassed managing resident trust accounts, monthly reconciliations, payroll processing for over 100 employees, and overseeing accounts payable. Jane Lopes Storti holds an Associate's Degree in General Business from the Community College of Rhode Island, obtained between 2012 and 2015.