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Edelisa DaCruz has extensive experience in support and customer service roles, currently serving as a Support Specialist and previously as a Customer Service Representative at Blue Cross & Blue Shield of Rhode Island since August 2014. Prior experience includes working as a Residential Counselor at Fall River Deaconess Home, where responsibilities included behavioral management and daily care for adolescent females. At Fellowship Health Resources, Edelisa worked as a Recovery Support Worker, assisting consumers with chronic mental illness in developing essential daily living skills. Additionally, Edelisa has held receptionist positions at both Fellowship Health Resources and Bethany Home of Rhode Island, where duties involved administrative support, visitor management, and document preparation. Edelisa holds a Bachelor of Science degree in Sociology from Rhode Island College.