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Don Butts is a seasoned professional in business analysis with extensive experience in the insurance sector. Currently serving as a Business Solutions Analyst at Blue Cross & Blue Shield of Rhode Island since June 2020, Don Butts previously held the position of Technology Liaison/Business Analyst at MetLife from October 2006 to June 2020, where responsibilities included testing business-required documents and assisting with software updates and implementation. Don Butts began their career as a Subrogation Adjuster and Customer Service Representative. Educational qualifications include a Bachelor of Arts in Political Science and Government from the University of Rhode Island and multiple Masters Certificates in Business Analysis and Project Management from The George Washington University.