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James Waugh is an experienced information technology professional with a robust background in leadership and technical roles. Currently serving as the Director of Information Technology at Blue Cross Blue Shield of Michigan since November 2007, James previously held the position of Technical Application/Business Analyst Manager at Daimler Chrysler for three years. Earlier in their career, roles at Auto-Owners Insurance included Associate Programmer, Programmer Analyst, and Sr Programmer Analyst. James holds a Master of Business Administration with a focus on Finance from Oakland University and a Bachelor of Science in Computer Science from Central Michigan University.