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Charles Mann currently serves as an IT Manager at Blue Cross Blue Shield of Michigan, a position held since October 2015. Prior to this role, Charles was the Director of Customer Service in Corporate IT at gloStream from September 2011 to December 2014. Additionally, Charles has experience from Beaumont Health System, where IT and customer support responsibilities were managed from July 2007 to September 2011. Earlier in Charles's career, leadership was demonstrated as the Director of Network Services at James Cable Partners from 1996 to 2005 and as the National Sales Manager at KYKC Radio from 1993 to 1996. Charles has pursued education at East Central University and the University of Oklahoma.