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Michael Moreno is an experienced marketing manager currently employed at Blue Cross Blue Shield of Arizona, where responsibilities include developing and implementing marketing programs in compliance with CMS and Medicaid regulations, as well as managing CMS-related marketing materials. Previously, at Molina Healthcare, Michael held several positions including Manager of Medicare Programs, Supervisor of Project Analysis, Medicare Materials Analyst II, and Grievance and Appeals Analyst, focusing on member materials, compliance oversight, and grievance investigations. Earlier in career, Michael worked at SCAN Health Plan as a Senior Grievance and Appeals Coordinator. Michael holds a Master of Business Administration in Healthcare Management and a Bachelor of Science in Business Administration and Management from Western Governors University.