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Mary Heggestad is a skilled professional with extensive experience in contract negotiation and veterinary assistance. As a Senior Contract Negotiator at Evernorth since May 2021, Mary has excelled in managing contracts, processing requests, and achieving high audit accuracy. Mary also revamped the mentor program to enhance new hire training and is recognized as a subject matter expert in national amendment mailings. Concurrently, Mary has been a Veterinary Assistant at Blue Cross Animal Hospital since March 2014, where responsibilities include performing procedures, educating clients, and training new staff in veterinary protocols. Previous roles at Cigna and internships have further developed Mary's analytical, customer service, and training capabilities. Mary holds a Bachelor of Science in Animal Sciences from the University of Minnesota.