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Melva Peed is a highly experienced Senior Portfolio Manager at Blue Cross and Blue Shield of North Carolina, with over 15 years of expertise in process improvement and project management. Prior experience includes significant roles at BB&T and Bank of America, where Melva achieved substantial cost savings, improved efficiency rates, and led numerous cross-functional Six Sigma projects. Notable accomplishments include a $2.5MM revenue gain through the re-engineering of IT processes and a 30% reduction in processing costs. Melva holds an MBA in Health Care Administration from American InterContinental University and a Bachelor's degree in Banking and Financial Support Services from North Carolina Agricultural and Technical State University.