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Lydia Henry has extensive experience in the insurance industry, having worked at General Motors Acceptance Corporation Insurance Company as a Claims Call Center Supervisor from August 1998 to July 2008. Currently, Lydia holds the position of Vendor Service Delivery Manager at Blue Cross NC since August 2012. Additionally, Lydia has also worked as a Sr. Vendor Service Delivery Analyst and Senior Team Manager Quality and Training. In their roles, Lydia effectively serves as a liaison between the business and vendors, supporting strategy and implementation through reporting and analysis.