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Lauren Franco has a diverse work experience spanning various HR and consulting roles. Lauren is currently the Director of HRIS at Blue Cross Blue Shield of Massachusetts. Prior to this, they worked at Workday as a Manager of WoW Talent. Before that, they served as a Senior HRIS Architect at General Dynamics Information Technology. Lauren also has consulting experience, having worked at Kognitiv Inc. in roles such as Principal Consultant, Managing Consultant, and Senior Consultant. Lauren has also held positions at IBM, Meteorix, MGM Resorts International, CoStar Group, and Bravo Health, gaining expertise in areas such as post-production services, human capital management systems, and HRIS analysis.

Lauren Franco has a Bachelor of Arts (B.A.) degree in Interdisciplinary Studies from Towson University. In addition to their degree, they have obtained several certifications from Workday, including Workday PM Certification in June 2016, Workday Talent & Performance Certification in September 2015, Workday HCM Certification in June 2014, and Workday Lifecycle Deployment Program Certification in June 2014. Lauren also attended L'École de Français at Université de Montréal, although the specific degree obtained is not mentioned.