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Lisa Johnson, PhD, MBA, AHFI, CFE, CRC, PMP, currently serves as Department Manager and Operations Manager in Health Management at Blue Cross and Blue Shield of Alabama since September 2020. With extensive experience in the health sector, Lisa held previous roles such as COO at CerFlux and Senior Capture Manager at both CAHABA SAFEGUARD ADMINISTRATORS LLC and Cahaba GBA, where responsibilities included developing capture strategies and enhancing operational efficiencies. An academic contributor, Lisa served as a Professor at Colorado Technical University and as an Adjunct Professor at Virginia College. Educational qualifications include a PhD in Public Policy and Administration with a concentration in Criminal Justice from Walden University, an MBA from Samford University, and a BS in Computer Information Systems from Birmingham-Southern College.