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Sam Jones has a diverse work experience spanning over several years. Sam most recently worked at Bloomreach as an Account Manager, where they collaborated with clients at a senior management level to understand and deliver their digital growth and business strategies. Sam also assisted end-users in maximizing the benefits of Bloomreach's content, customer engagement, and product discovery offerings. Prior to this, they worked at Revive Management as an Account Manager, specializing in providing digital communication solutions to large companies in sectors such as utilities, financial services, retail, insurance, and BPO. During their time at Revive, Sam helped recover over £320 million through the company's digital payment solutions division and drove user engagement and interactions over 40 million times per month through the customer experience division. Before these roles, Sam held positions at RedEye as a Senior Account Manager and Account Manager, focusing on multi-channel strategies in the travel and retail sectors. Sam also gained experience as a Business Development Manager at MediaBowl Ltd, an Account Manager at Integrity Software, and a Business Development Manager at Experian Marketing Services UK. Earlier in their career, Sam worked at GB Group as an Account Manager in the digital and direct marketing sector, where they specialized in lead validation, database cleansing, online data cleansing, pre-move event data, utility data, and suppressions. Sam also served as an Account Executive in the same sector at GB Group. Sam's work experience also includes a role as a Player in the Call Of Duty 4 PC team at Team Infused UK ltd and as a Marketing Assistant at Professional Healthcare Solutions.

Sam Jones obtained a Bachelor of Science degree in Computer Science from the University of Chester, where they studied from 2006 to 2009. In addition to their degree, Sam has completed several additional certifications, including the Engagement Foundations Course from Bloomreach in July 2022, Mental Health First Aider certification from Mental Health First Aid (MHFA) England in January 2019, Gazing Account Management Training from Gazing Performance Systems in September 2018, ILM Level 3 Award in Leadership and Management from The Institute of Leadership & Management in October 2017, FBoS (First Bike on Scene) First Aid for Riders from Flintshire County Council in July 2013, SPIN Sales Training from Huthwaite International in June 2013, and Silent Edge Sales Training from Silent Edge in July 2011.