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Maile Koga has extensive work experience in various roles in the retail industry. Maile recently worked at Bloomingdale's from 2014 to 2023, where they held positions such as Senior Director of Store & Portfolio Strategy, Senior Director of Store Strategy, and Senior Director of Store Planning & Project Management. In these roles, Maile was responsible for developing and implementing strategies to improve the store portfolio, modernize store environments, and optimize store footprints and inventories. Maile also managed capital projects and led store productivity initiatives through advanced retail analytics. Prior to their time at Bloomingdale's, Maile worked at CHANEL, where they served as a Customer Service Ambassador, Wholesale Strategy Development Intern, and Boutique Intern.

Maile Koga obtained a BA in Economics, magna cum laude, from New York University in 2013. Maile also participated in the NYU Study Abroad Program at NYU Shanghai from August 2012 to May 2013. Prior to that, they received a High School Diploma, magna cum laude, from Punahou School in 2010. In 2007, they participated in the Punahou School Summer Study Abroad Program in Angers, France, at the Catholic University of the West. In terms of certifications, Maile Koga obtained certifications in Management Accelerator, Business Strategy, Problem Solving, and Adaptability & Resilience from McKinsey & Company in 2023.