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Corrine Y Byrd is an experienced professional in customer support, education, and performance arts. Currently serving as a Senior Technical Support Specialist at Bloomerang since April 2021, Corrine transitioned from a Customer Service Specialist role within the same company. Responsibilities include training new hires, mentoring team members, collaborating with the engineering team, writing support articles, and assisting customers with advanced troubleshooting. Additionally, Corrine performs as an actor for The Dinner Detective and serves as a Twitch Broadcaster, engaging audiences through live streaming of singing, dancing, and gaming. Prior experience includes roles in sales, teaching, and customer service in various industries such as food and pet care. Corrine holds a Master's degree in Education with a TESOL emphasis and has completed multiple teaching credentials.