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Shah Ferdous currently serves as the Head of Technology and Solutions Manager at Blooms The Chemist since February 2022. Prior experience includes a tenure at NSW TrainLink as an Application Systems & Solutions Architect, where responsibilities included managing cloud-hosted Rail systems and working with advanced applications and near real-time analytics platforms. Additional roles feature Application & Support Team Lead at Aimia Inc., Application & Support Lead at Victoria State Emergency Service, Technical Consultant at Tech Mahindra, and various positions at Ericsson focusing on critical application support. Early career achievements include management of IT operations and extensive training program development at HeidelbergCement. Shah Ferdous holds multiple qualifications, including a Master of Commerce from Dhaka University and several certifications in accounting and SAP ERP from the University of Technology Sydney and SAP Global Certification.