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James Lee has a diverse work experience in the field of product, design, and employee experience. James is currently working as the Chief Product Officer at Bloom: Career Coaching. Prior to this, they had a long tenure at LifeWorks, where they served as the Vice President, Product Experience and later as the Chief Design Officer. In these roles, they were responsible for leading the product, design, and employee experience for the LifeWorks Total Well-being Platform. Before LifeWorks, James worked as the Creative Director & Product Owner at WorkAngel Technology, where they led a team and contributed to transforming company culture through innovative employee engagement platforms. James also served as a Creative/Product Advisor at Quiqup and held the role of Design Director (Mobile UI/UX) at LBi. In the earlier stages of their career, James worked as a Lead UI Designer and UI Designer at ustwoâ„¢, contributing to the design and conceptualization of future interfaces. James started their career as a Design Consultant at Waiiv.

James Lee obtained a Bachelor of Arts with Honors degree in Graphic Design: New Media from the University for the Creative Arts, where they studied from 2004 to 2007. Additionally, they have obtained several certifications including "Focus," "PMC Level I," and "PMC Level II" from Pragmatic Institute in June 2020. There is also a certification called "Foundations" from Pragmatic Institute, but the specific date of obtaining this certification is not provided.