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Jaylah Clark currently serves as a Vendor Operations Manager at Block, having started in January 2023. Prior experience includes a Product Manager Fellow position at PMDojo during April to July 2024, specifically within the Thryve Co. Industry Track. From August 2015 to January 2023, Jaylah held multiple roles at Enterprise Holdings, culminating as a Strategic Operations Manager, where responsibilities included leading and optimizing emergency response programs for North America roadside operations by leveraging third-party networks and BPO contact centers. Jaylah's efforts enhanced operational efficiency, reduced incident resolution times, and improved customer satisfaction through the implementation of technology solutions. Jaylah's earlier positions at Enterprise included Vendor Management Analyst (BPO), Support Services Operations Manager, and Assistant Branch Manager. Academic credentials include a Bachelor’s Degree in Journalism/Organizational Communication from Georgia State University, earned between 2012 and 2015.