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Jacqueline Ruffini is a skilled professional with diverse experience in customer service and the beauty industry. Currently serving as a Customer Service Representative at CSC, Jacqueline excels in educating customers, managing inquiries, and supporting both internal and external clients while utilizing platforms like Salesforce and MAX. Previously, as a Makeup Artist and later a manager at Blo Blow Dry Bar, Jacqueline demonstrated leadership and communication skills in managing team dynamics and enhancing client satisfaction. In addition to freelance work since 2016, Jacqueline has cultivated an online presence as a Book Reviewer on YouTube, amassing over 18,000 followers. Jacqueline holds a Bachelor of Arts in English Language and Literature from the University of Delaware.