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Dhananjay Shashidharan has a diverse work experience spanning several companies and industries. Dhananjay started their career at Snapdeal as a Process Excellence Manager, where they made significant improvements to the installation process and implemented a security management tool to reduce fraudulent activities. Dhananjay then moved on to Apollo Munich Health Insurance as a Senior Project Manager, where they led the development of a new payment platform that improved payment success rates and negotiated cost savings with payment gateways. At Freecharge, they served as a Technical Program Manager, overseeing the implementation of financial services products and spearheading the creation of a seamless banking platform. Their most recent role was at Blinkit, where they held the position of Head of Customer Delight and previously worked as a Senior Product Manager. In these roles, they achieved notable outcomes such as reducing costs, increasing revenue, and improving customer satisfaction through product refinements, offer features, and training programs. Throughout their career, Dhananjay Shashidharan has demonstrated strong expertise in program management, project management, and digital marketing.

Dhananjay Shashidharan obtained a Bachelor of Technology (B.Tech.) degree in Electrical, Electronics, and Communications Engineering from Maharshi Dayanand University, completing their education between 2008 and 2012.