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Shauna S. has extensive experience as a System Engineer at Blazent Inc since May 2013, where responsibilities include maintaining server operations across various environments, researching security trends, ensuring SOC compliance, and implementing cloud solutions that reduced expenditures by 50%. Shauna has developed automation processes and Infrastructure as Code in AWS, significantly enhancing operational efficiencies. Prior experience includes a role as CE/Medical Technical Support at TAC Automotive, where Shauna handled high call volumes, created troubleshooting documentation, and maintained product knowledge, establishing expertise in Delphi consumer satellite radios and medical technology. Educational background includes an Associate's Degree in Applied Science, with studies at Eastern Michigan University and other institutions.