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Jack O'Shea is an experienced professional in contract management and business process optimization, currently serving as a Contract Manager at Blackhawk Network since January 2020. Prior to this role, Jack held multiple positions at JUST EAT from November 2015 to January 2020, including Business Process Specialist and Operations Coordinator, where responsibilities encompassed developing training materials, designing feedback systems, maintaining policy documentation, managing invoicing, and ensuring quality assurance. Jack's career also includes a tenure at THE ROSEDALE HEWENS ACADEMY TRUST from September 2012 to November 2015 as a Finance Assistant and Finance & Estate Managers Assistant.