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Katie Sloop has extensive experience in the nonprofit sector, currently serving as Principal Customer Success Manager at Blackbaud since March 2003, where responsibilities include supporting Enterprise nonprofit customers, fostering partnerships, and managing strategic initiatives. Prior roles at Blackbaud include Team Manager for the Technical Account Manager Team and Senior Technical Account Manager, focusing on project management and support case resolution for CRM customers. Additionally, Katie has experience as a Quality Assurance Analyst for Education Edge and as a Consultant implementing K-12 and small colleges onto Blackbaud products. Earlier in their career, Katie held positions as Registrar at Central Carolina Community College and in Enrollment Management at NC Wesleyan College. Educational qualifications include a Bachelor of Science in Psychology from the College of Charleston and a high school diploma from Chatham Hall.