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Delila Huerta has extensive experience in customer experience and engagement, currently serving as the Manager of CX Operations at Black Rifle Coffee Company since January 2020. Prior to this role, Delila held the position of Customer Engagement Supervisor at the same company. Delila's professional background includes work with UnitedHealth Group in a care team role from March 2017 to June 2019, and prior experience as a receptionist at CENTROMED - Community Health Clinics from January 2014 to February 2015. Delila Huerta earned an Associate of Arts degree in Criminal Justice and Corrections from San Antonio College between 2016 and 2019.