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Derek Holloway is a System Administrator at Black Family Development, Inc., specializing in the administration and support of Office 365 suite configurations and Microsoft hybrid environments, with a strong background in Azure AD and Single Sign On. Previous roles include Network Support Engineer at Amazon, where Derek ensured network reliability across multiple sites, and Information Technology Support Engineer at Great Lakes Water Authority, providing support for remote locations with a significant workforce. Additionally, experience as an Application Analyst at Secure-24 involved resolving technology problems for hospital departments, while earlier positions at Wayne State University and CareTech Solutions encompassed help desk support and diagnostics of PC and network issues. Derek holds an Associate of Arts and Sciences degree in Computer and Information Sciences and Support Services from Henry Ford College.