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Devon McFadden is a seasoned professional specializing in client services and event production, currently serving as the Client Services Manager at BLACE since June 2022. Responsibilities include establishing customer relationships, onboarding new clients, developing customer service policies, providing technical support, and supervising customer success teams. Previous experience includes roles as Event Production Manager at Convene, where event planning and interdepartmental communication were key, and Conference Services Coordinator at Simpson Thacher & Bartlett LLP, where customer service and virtual event management were highlighted. Devon also held positions at KPMG US and Kirkland & Ellis LLP, managing conference services and meeting preparations. Devon's background is supported by a Bachelor of Arts in Musical Theatre from Marymount Manhattan College, completed in May 2023.