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Enrico Torrente is a seasoned CRM professional with extensive experience in marketing and business development. Currently serving as the CRM Manager at BKL, Enrico Torrente develops and implements CRM strategies utilizing Microsoft Dynamics 365 to enhance customer loyalty and retention. Previously, Enrico Torrente was a CRM Coordinator at GIMO Global Interactive Marketing Online Ltd, where impactful campaigns led to a 15% retention increase and significant revenue growth. Enrico Torrente also held roles at Betway Group, where engagement rates improved by 20%, and at PharmaGO, where customer loyalty was boosted by 25%. Enrico Torrente holds a Bachelor of Science in Business Studies with Social Media Marketing from the University of West London and has contributed to various projects in both marketing and consultancy roles throughout a career spanning over a decade.