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Rowen Romanov has a diverse work experience in the technical support and customer service field. Rowen started in August 2020 as a Review Specialist EMEA & APAC at LimTC. In October 2021, they transitioned to the role of L1 Customer Support within the same company, but left in February 2022. In January 2022, Rowen joined WalkMe™ as a Tier 1 Technical Support Engineer, where they worked until August 2022. Currently, they are employed at Bizzabo as a Tier 1 Technical Support since September 2022.

Rowen Romanov attended The Australian National University from 1999 to 2003 but did not obtain a degree or specify a field of study during that time. Additionally, Rowen Romanov has obtained several certifications, including UiPath: Robotic Process Automation (RPA) from LinkedIn in August 2021, Microsoft SQL Server 2019 Essential Training from LinkedIn in July 2021, AWS Cloud Practitioner Essentials from Amazon Web Services (AWS) in June 2021, AWS Data Analytics Fundamentals from Amazon Web Services (AWS) in June 2021, Power BI Essential Training from LinkedIn in June 2021, Introduction to Web Development from Coursera in February 2021, Predictive Modelling with Azure Machine Learning Studio from Coursera in February 2021, Machine Learning Pipelines with Azure ML Studio from Coursera in January 2021, and Certified Digital Adoption Solution Builder from WalkMe™ in June 2022.