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Vanessa Alli has built an extensive career in customer service management, currently serving as Customer Service & Business Process Manager at Biyork Canada since October 2019. Previous roles include Customer Service Manager at Bulova from March 2014 to April 2019, Customer Service & OE Manager at Umbra from September 2007 to June 2013, and Customer Service Manager at PCF Souvenirs until September 2007. Earlier positions include Customer Service Rep/Asst. Supervisor at KORHANI home and Customer Account Manager at Mainline Services Inc. Vanessa began the career as a Customer Service Representative at Shnier and as a Telemarketer at SP Data Services Ltd. Educational background includes an Ontario Secondary School Diploma from Brother Andre Catholic Highschool, along with studies at Centennial College and Seneca Polytechnic.