Tiago Ramalhete da Silva is a seasoned professional with extensive experience in technical support and product analysis. Currently serving as a Senior Product Analyst at Bitsight since March 2019, Tiago has handled complex technical inquiries and managed projects while contributing to API implementations and security features. Prior roles at AnubisNetworks included Senior Technical Support Analyst and Technical Support Analyst, where Tiago developed help content and improved support processes. Tiago's career began at NET PLAN, overseeing agricultural project initiatives, and includes a brief internship at Laboratório da Policia CientÃfica focused on criminal data management. Tiago holds a Bachelor's Degree in Computer Science from Faculdade de Ciências e Tecnologias - Universidade Nova de Lisboa and a Bachelor's Degree in Forensic and Criminal Science from Instituto Superior de Saude Egas Moniz.
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