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Sondos Abu Alhaijaa has work experience as a Customer Service Agent at BitOasis since March 2022. Previously, they worked as a Customer Service Officer at ALJhood Group from November 2019 to January 2020. In 2017, they volunteered at Consejo Noruego para Refugiados - NRC.

Sondos Abu Alhaijaa obtained a Bachelor's degree in English Language and Literature from Jordan University of Science and Technology, where they studied from 2013 to 2017. In addition to their formal education, they have acquired various certifications from LinkedIn, including courses on Business Etiquette, Conflict Resolution Foundations, Customer Service, Time and Life Organization, Interpersonal Communication, Learning Bitcoin and Other Cryptocurrencies, and Word Essential Training. These certifications were obtained in May 2022.