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Mathi Smith currently works as an Onboarding Manager at Bitly. Prior to this role, Mathi held positions such as Customer Success Manager at Trustpilot and Senior Client Success Specialist at Indeed.com, where they provided technical support, personalized account management, and product training for clients. Mathi also previously worked as a Client Support Coordinator, assisting clients with pay-per-click advertising campaigns. Before transitioning to the tech industry, Mathi gained experience as a Production Intern at NBCUniversal Media, LLC, working on shows such as The Maury Show and Crazy Talk. Mathi holds a Bachelor of Arts in Communication from Fairfield University.