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Cassidy Proctor currently serves as the Customer Experience Manager at BIS Safety Software, a position held since June 2020, while also previously working as a Human Resources Specialist within the same company. Prior experience includes a role as a Customer Experience Team Member at BISTraining Solutions from June 2020 to August 2021 and a Hairstylist at Avenue Salons from July 2015 to June 2020. Cassidy began a professional career as an Office Assistant at Big Rig Power for a brief period in 2015. An educational background at MacEwan University includes a Human Resources Diploma and Customer Service Management, completed between 2019 and 2021.