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Shilpi Gera has a diverse work experience in the field of Salesforce administration and consulting. Shilpi started their career as a Salesforce Trainee at AlmaMate Info Tech in 2013. From there, they worked as a Salesforce Consultant at OPTANIUM Group for a brief period in 2015. Shilpi then joined Multi National Company as a Salesforce Administrator and worked there from October 2015 to June 2019. Afterward, they joined Echo Managed Services as a Salesforce Administrator and worked there from June 2019 to July 2022. Currently, they are working as a Sr. Salesforce Administrator at Birdeye, starting from July 2022.

Shilpi Gera has a diverse education history. Shilpi started their education in 2008 and pursued a Bachelor's degree in Technology - BTech in Information Technology from Motivational Pathway. Shilpi completed their degree in 2012.

In 2017, Shilpi Gera enrolled in Trailhead by Salesforce and graduated in 2020 with a degree in Salesforce Honours as a Trailblazer.

Alongside their education, Shilpi Gera also obtained multiple certifications to enhance their skills. In 2013, they received the Salesforce Certified Developer 401 certification. In 2017, they became a Salesforce Certified Administrator. Later, in 2020, they acquired the Flosum Certified Professional certification. Most recently, in 2023, they obtained the Salesforce Certified Platform App Builder certification.