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Sanariah Daud is an experienced professional in customer support and operations management, currently serving as a Senior Support Specialist at MessageBird since March 2022, after advancing from the role of Connectivity Support Specialist. Sanariah has previously held positions including Customer Support Executive at Mitto, Operations Manager at EG Management & Services, and various roles at Silverstreet International Pte Ltd, including Assistant Routing Manager and Team Lead. Earlier career experience includes working as a Claims Executive at Mediexpress Sdn Bhd and a Customer Service Executive at VADS Berhad. Sanariah holds a Doctor of Philosophy in Business Management, a Master’s in Quantitative Science with a focus on Operations Management, and a Bachelor of Science in Computational Mathematics, all from Universiti Teknologi MARA.