ÂÜÀòÂÒÂ×

Rocelyn R. is a seasoned professional with extensive experience in technical support and connectivity roles, particularly within the telecommunications and customer service sectors. Rocelyn has held positions at MessageBird as a Senior Connectivity Support Specialist and before that as a Connectivity Support Specialist from February 2021 to July 2024. Prior experience includes roles at NICE inContact as a Designated Support Engineer (Tier 3) and Technical Support Engineer II, along with technical support roles at Alorica Philippines, Inc., where Rocelyn served as a Subject Matter Expert and Voice and Data Services Manager, and at [24]7. Rocelyn's educational background includes a Bachelor’s Degree in Biology from De La Salle University and studies in Spanish Language and Literature at Instituto de Cervantes.