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Emilio Amarilla is a seasoned customer support professional with extensive experience in the field. Currently serving as a Senior Customer Success Advocate at 2Chat since March 2024, Emilio has previously held roles at Bird as a Support Specialist from November 2018 to April 2024 and at Toky as the Head of Support from April 2017 to November 2018. This diverse background showcases a strong commitment to enhancing customer experiences and support operations.