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Albert Luo is a seasoned professional with extensive experience in software quality analysis and customer support, currently serving at BirchStreet Systems since March 2014. Previous roles include Event Operations Lead and Event Management Lead at UCI Student Center & Event Services, where Albert managed large-scale events and supervised a substantial team of students. Experience also includes a role as a Melanoma Lab Assistant at the John Wayne Cancer Institute, focusing on tumor cell line research, and an internship as a Financial Analyst at City Insurance Services, handling data management and communication with accounting and HR departments. Albert holds a Bachelor of Science degree in Ecology and Evolutionary Biology from the University of California, Irvine.