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Erica Miranda is a skilled professional in human resources and administrative support, currently serving as a Human Resources Assistant Generalist at BioTek reMEDys since March 2024. Previously, Erica held the position of Lead Coordinator at Ketamine Health Centers and worked as Administrative Support at National Cremation Society. Prior experience includes roles as Administrative Assistant at Sunrise Detox Center and Account Manager at Paylocity, where Erica managed over 110 clients and addressed complex technical issues. Earlier career highlights include providing customer support as a Partner Specialist at Booking.com and fostering guest relations as a Hostess at Walt Disney World. Erica earned a Certificate as a Legal Assistant/Paralegal from Fortis Institute-Forty Fort from 2011 to 2013.