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Alicia Escobar is an accomplished Customer Success Manager at BioRender since April 2024, previously serving as an Enterprise Customer Success Manager at Roadmunk from October 2022 to March 2024. At Roadmunk, Alicia managed a portfolio of over 100 enterprise customers, focusing on customer lifecycle management, product adoption, and strategic collaboration to drive measurable outcomes. Prior to that, Alicia worked at Mister Safety Shoes Inc. from January 2017 to October 2022, where a solid track record as Key Account Manager involved managing relationships with 150 enterprise accounts and addressing health and safety solutions. Alicia's background also includes a role as Corporate Account Specialist, emphasizing customer service excellence and operational efficiency. Education includes recent coursework at the University of Toronto and a foundation at Queen's University.