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Ing. Esteban Serrano has a diverse work experience in the field of IT. Ing. Esteban currently holds the position of Director of IT at Biomerics since 2023. Prior to this, they served as the Director of IT at Precision Concepts Group LLC from 2014 to 2023, where they also held the role of I.T. Manager from 2014 to 2022.

Before joining Precision Concepts Group LLC, Ing. Esteban Serrano worked as an IT Manager at ACAM - Asociación de Compositores y Autores Musicales de Costa Rica from 2004 to 2014. In this role, they were responsible for the planning, execution, and control of software development projects and IT projects. Ing. Esteban had significant expertise in IT architecture, including Microsoft Windows server platforms, remote access solutions, and virtualization technologies such as Hyper V and Citrix Xen Server.

From 2002 to 2004, Ing. Esteban Serrano worked as an IT Consultant/Project Manager at CAJA COSTARRICENSE DE SEGURO SOCIAL. Ing. Esteban also served as a Senior System Engineer at Dosel S.A. from 2002 to 2003.

Overall, Ing. Esteban Serrano's work experience showcases their proficiency in IT management, project management, software development, and expertise in various technologies and platforms.

Ing. Esteban Serrano's education history is as follows:

From 2018 to 2019, they attended LEAD University and obtained a degree in Cybersecurity Specialist.

From 2006 to 2009, they pursued a Doctor of Philosophy (PhD) Candidate in Computer Applications at Universitat d'Alacant, specializing in Computer Science.

Between 2003 and 2005, they earned a Master of Science (MSc) in Information Technology from Universidad Nacional.

From 1998 to 2002, they studied Systems Engineering with a focus on Information Technology at Universidad Americana (CR).

Additionally, Ing. Esteban Serrano has acquired several certifications:

- In February 2019, they obtained the COBIT® 5 Foundation certification from APMG International.

- In December 2018, they obtained the Linux Essentials certification from the Linux Professional Institute.

- In December 2017, they received the ITIL® Foundation Certificate in IT Service Management from PeopleCert.

- In November 2017, they obtained the Scrum Master Professional Certificate from CertiProf.

- In December 2015, they acquired the Project Management Professional PMP® certification from the Project Management Institute.

Furthermore, they hold three CompTIA Security+ ce Certifications, obtained in July 2020.