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Scott Ross is a seasoned professional with extensive experience in customer service and real estate. Since August 2011, Scott has excelled as a Senior Customer Service Representative at BioCare, Inc., a leading distributor of specialty and therapeutic biological products. In addition, Scott has been a licensed Real Estate Agent with HomeSmart International since August 2006, contributing to the company’s reputation for utilizing advanced technologies to enhance customer service. Prior experience includes a role as a Special Account Representative for OnTrac and a Customer Service Supervisor/Recruiter at Southwest Airlines. Scott's academic background includes studies at The University of Memphis and Maryville College, with a focus on Business and Real Estate.