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Jehoshaphat Nlandu Phezo is an experienced logistics and customer service professional currently working as an IT Logistic & Staging specialist at BinHexS since May 2023. Prior roles include Logistics Officer at PI-VI Ricambi S.r.l. and Customer Service Agent at Transcom, where responsibilities encompassed supporting customer issues throughout the shopping process and collaborating with logistics teams. Jehoshaphat also served as a Customer Service Agent at Arvato Supply Chain Solutions, focusing on customer problem resolution and return label issuance, and worked as a Warehouse Operator at Amazon, handling cargo operations and package sorting. Educational qualifications include a High School Diploma in Biology and Chemistry from Collegio Bonsomi and ongoing studies at Università degli Studi di Milano since September 2020.