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Theresa Baines has a background in auditing, claims analysis, and policy development in the healthcare industry. With experience at Surest as a Claims Quality Analyst Senior, Claim Configuration Specialist, and Claim Policy and Procedure Specialist, Theresa also worked as a Project Consultant at Robert Half. Theresa previously served as an Operations Auditor at Medica, a Business Consultant as an Independent Contractor, and held roles at UCare Minnesota as a Provider Network Coordinator and Senior Recovery Analyst. Theresa obtained their education from Century College.